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How to Integrate Toma with Xtime

Connect Toma's AI phone assistant to your Xtime scheduler in under 5 minutes and start booking up to 50% more service appointments today!

Quick Setup Steps

  1. Log in to Xtime

  2. Navigate to the dealership you wish to connect.

  3. Navigate to that dealership's Configure Application.

  4. Once in the Configure application, navigate to the Partners area under the Applications tab.

  5. Find the Connect with Partners section and enter code provided in our email into the Input Invitation field and select Validate.

    1. If the invitation is valid, information about the partner company will be shown. If the company is the one you would like to connect with, select Confirm. Otherwise, select Cancel.

  6. Once confirmed, both you and your partner company will be connected.

Ensuring Service Capacity

Toma sees the exact same availabilities as in your web scheduler, not your internal Xtime configuration!

To ensure your web scheduler availabilities match those that you see in your internal Xtime configuration:

  1. Log in to Xtime.

  2. Navigate to Configure > Resources > Capacity > Type: Web.

  3. Ensure all values across the board say “NL”, which means “No Limit”. That way, your internal capacities determine your availabilities in Toma.

 

 

Next Steps

You’re all set! You can always with your Toma implementation team to:

  1. Configure your unique service drive requirements

  2. Set up your phone lines

  3. Start taking appointments immediately

That's it - you're ready to transform your service booking operations.

Have questions? Email us at support@toma.com.